US EditionMultiple States Join Lawsuit Against Uber over Subscription Practices
The multistate lawsuit claims Uber enrolled and charged consumers without consent and made cancellation difficult; internal testing showed 85% would cancel if charged $1, officials said.
- Joining a multistate effort, New Jersey's Attorney General's Office filed in April 2025 to sue Uber over difficulty canceling Uber One, linking to an FTC case from that month.
- The lawsuit alleges Uber enrolled consumers without consent and charged customers before billing dates, including during free trials, while also auto-renewing subscriptions and misleading subscribers about savings with Uber One.
- Evidence in the complaint details that Uber removed in-app cancellation options, forcing consumers experiencing delayed cancellations to complete up to 32 actions across 23 screens, with 85% of users wanting to cancel still not doing so.
- In court filings, New Jersey asked for restitution, penalties, costs and an injunction against Uber as the case proceeds in the U.S. District Court for the Northern District of California, with trial set for February 2027.
- State officials added that Uber said its sign-up and cancellation process is clear, lawful, and that it does not sign up or charge customers without consent.
14 Articles
14 Articles
NH joins states in FTC lawsuit against Uber alleging deceptive subscription practices
New Hampshire has joined a coalition of states and the Federal Trade Commission in a federal lawsuit accusing the rideshare and delivery service Uber of deceptive and unfair practices, officials said.
N.J. joins suit alleging Uber used deceptive practices for its subscription service
New Jersey joined 21 other states that are suing Uber for alleged deceptive and unfair practices related to its subscription service, Uber One.The suit was first filed by the Federal Trade Commission in April 2025 in U.S. District Court for the Northern District of California, according to a statement from the New Jersey Attorney General’s Office.
NJ joins FTC in lawsuit against Uber over Uber One subscription
The state of New Jersey announced that it is among several other states suing Uber because of how difficult it can be to cancel an Uber One subscription, according to the state’s Attorney General’s Office. In April of 2025, the Federal Trade Commission filed a lawsuit against Uber Technologies, LLC, and Uber USA, LLC, and now the Garden State is part of the effort. According to the lawsuit, Uber claimed that its Uber One service would save money…
Coverage Details
Bias Distribution
- 92% of the sources are Center
Factuality
To view factuality data please Upgrade to Premium
