Capgemini Report Finds 90% of Public Sector Eyeing Agentic AI, but Data Gaps and Trust Issues Loom Large

Capgemini report finds 90% of public sector eyeing Agentic AI, but data gaps and trust issues loom large

A new report from the Capgemini Research Institute reveals that nine in ten public sector organizations plan to explore, pilot, or implement agentic AI within the next 2–3 years, underscoring a major shift toward intelligent automation in government. However, only 21% of these organizations say they have the requisite data to train and fine-tune AI […] The post Capgemini report finds 90% of public sector eyeing Agentic AI, but data gaps and trus…

The public sector is bullish on agentic AI – but data readiness will be its undoing

Nine-in-ten public sector organizations worldwide are planning to explore, pilot, or implement agentic AI in the next two to three years.

Nine in ten public sector organisations to focus on agentic AI in the next 2-3 years

Public sector organizations recognize the potential of AI for enhancing decision making, improving service delivery and driving operational efficiency, with two-thirds (64%) already exploring or actively working on Gen AI initiatives.