NHS 24 staff praised after handling over 10,000 calls in one day during busy period

NHS 24 staff praised after handling over 10,000 calls in one day during busy period

NHS 24 answered more than 10,000 calls in Scotland on January 2 amid record New Year demand. Staff praised for dedication during busy winter period.

NHS 24 teams go above and beyond to keep urgent care services running over New Year

NHS 24 staff worked tirelessly to ensure services ran smoothly during one of the busiest New Year periods on record. Despite high demand, teams across Scotland delivered safe, effective care and demonstrated extraordinary commitment to patients.On 2 January alone, NHS 24 answered over 10,000 calls, a figure among the highest daily totals ever recorded.  In the North East, heavy snowfall created significant travel challenges, but colleagues in Ab…