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Santander Advances AI-Driven Banking Through OpenAI Partnership

Banco Santander is advancing its commitment to a data and AI-centric approach through collaboration with OpenAI, aiming to establish itself as an “AI-native” bank. This initiative is part to the bank’s vision of modernising operations and leading the transition towards a more personalised, and agile banking experience. By integrating AI with its existing “digital bank with branches” model, Santander seeks to differentiate itself in the competiti…
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Ricardo Martín Manjón, Head of Data and AI at Banco Santander, announced in a statement the collaboration it has sealed with OpenAI to enable its employees to use the ChatGPT Enterprise conversational AI system. Currently, after two months of implementation, explains the head of the bank's data and AI strategy, the system is now available to nearly 15,000 employees across Europe and the Americas. "We expect to reach 30,000 users by the end of th…

Market Consensus Link Securities Banco Santander (SAN) has redoubled its commitment to technology and has allied with OpenAI to accelerate its strategy in Artificial Intelligence and Data, according to the newspaper Expansión. Thus, Santander has signed a collaboration agreement with ChatGPT's creative company with the aim of being a "native bank in AI" in which "every decision, process and interaction is driven by data and intelligent technolo…

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Consenso del Mercado broke the news in on Wednesday, August 13, 2025.
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