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New head of Social Security, hired from Wall Street, tells staff he had to Google the job when he was offered it

  • In May 2025, Frank Bisignano was appointed to lead the Social Security Administration and admitted to staff that he had to look up the responsibilities of the role after being selected.
  • Bisignano, a former Wall Street CEO with no government experience, agreed to lead the benefits agency serving more than 70 million Americans amid an ongoing SSA overhaul.
  • The Trump administration is restructuring the SSA by cutting 7,000 federal jobs, offering buyouts, and shifting many employees from regional to field offices.
  • Bisignano, once a highly paid corporate executive, sold roughly $484 million in company shares and admitted to lacking familiarity with his new role during a largely unscripted address.
  • The leadership change and agency shakeup suggest major shifts ahead for Social Security's operations, potentially affecting service to millions of beneficiaries.
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The New Republic broke the news in on Thursday, May 22, 2025.
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