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New Paper Urges Therapists to Screen Patients for AI Chatbot Use

The paper says routine screening could reveal when patients use chatbots to cope with anxiety, depression or relationship stress.

  • A new JAMA Psychiatry paper recommends clinicians routinely ask patients about AI chatbot use for emotional support and health information. Shaddy Saba, an assistant professor at New York University Silver School of Social Work, co-authored the recommendation.
  • Many Americans with mental health conditions now turn to AI chatbots like ChatGPT for advice, finding these tools 'at their fingertips and easy' to access when stressed or anxious.
  • Tom Insel cautions that chatbots are 'the opposite of therapy' by being overly affirming, while psychologist Vaile Wright of the American Psychological Association warns users may avoid difficult conversations with partners instead of addressing issues directly.
  • Discussing AI use in therapy provides clinicians a 'treasure trove of information,' Saba noted, revealing whether patients turn to chatbots to avoid confrontations or discuss relationship challenges and stressors.
  • The World Health Organization is establishing a global consortium to support responsible AI adoption in health, ensuring that 'well being stays at the centre' as these digital tools evolve.
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rtor.org broke the news in on Monday, March 2, 2026.
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