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New book looks at agencies’ use of automation | UNC-Chapel Hill
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New book looks at agencies’ use of automation | UNC-Chapel Hill
Government agencies have increasingly turned to chatbots, virtual assistants and other automated tools to interpret legal rules for the public. While these tools can make federal law accessible, they can often flatten out legal complexities, says Leigh Osofsky, UNC School of Law William D. Spry III Distinguished Professor of Law. Osofsky, co-author of the new book “Automated Agencies: The Transformation of Government Guidance,” spoke with The We…
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