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Nevada will use AI for unemployment appeals. Some lawmakers are skeptical. - The Nevada Independent
Nevada’s $2.6 million AI tool aims to cut unemployment appeals processing time to five minutes while ensuring human review to maintain accuracy and legal compliance.
- In the coming weeks, the Nevada Department of Employment, Training and Rehabilitation will roll out a Google-run AI to process unemployment appeals under a $2.6 million contract, with about $1.1 million spent so far.
- DETR eyed the tool since summer 2024 and approved the Google contract in August 2024 to clear a pandemic-induced backlog while emphasizing human oversight.
- The contract required a 90 percent success rate, and testing showed the AI sometimes cited incorrect Nevada law and missed documents, but officials say it can issue rulings in five minutes versus 10 minutes to several hours manually.
- Two state workers will verify AI rulings, but lawmakers and a union warn about lack of consent and replacing human judgment, officials say the tool does not make final decisions.
- Security measures keep data in the continental U.S. with state control of encryption keys, while the rollout aligns with the Governor's Technology Office 2024 AI policy and Sen. Dina Neal's planned oversight bill next year.
6 Articles
6 Articles
Associated Press News
Nevada will use AI for unemployment appeals. Some lawmakers are skeptical.
Nevada’s employment agency is rolling out a Google AI tool to help make rulings on unemployment appeal cases. The Nevada Department of Employment, Training and Rehabilitation has eyed using the
Nevada will use AI for unemployment appeals. Some lawmakers are skeptical. - The Nevada Independent
Nevada’s employment agency is rolling out a Google-run artificial intelligence tool to process appeals on unemployment benefit decisions, a development the agency said would rapidly speed up the process, but one that has some state lawmakers skeptical because of potential transparency and consent issues. The Nevada Department of Employment, Training and Rehabilitation (DETR) has eyed using the tool since summer 2024. But less-than-desired accura…
The Nevada employment agency is implementing an artificial intelligence tool operated by Google to process appeals on unemployment benefit decisions. This development, according to the agency, would speed up the process quickly, but generates scepticism among some state legislators due to possible transparency and consent problems. The Nevada Department of Employment, Training and Rehabilitation (DETR) has considered using the tool since the sum…
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