NCA Tightens Quality of Service Rules for Mobile Network Operators

NCA tightens quality of service rules for mobile network operators

The National Communications Authority Ghana has announced tougher Quality of Service rules for mobile network operators, introducing stricter performance targets for voice, data and messaging services across the country. In a press release issued on February 15, the regulator explained that the revised Key Performance Indicators take immediate effect and are designed to improve the quality of experience for consumers. The Authority noted that so…

NCA Imposes Stricter Quality Standards on Mobile Network Operators

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NCA instructs mobile networks to expand coverage beyond district capitals

By Amoako Kwame The National Communications Authority (NCA) has instructed mobile network operators to extend coverage beyond district capitals to all constituent towns within every Metropolitan, Municipal and District Assembly (MMDA). In a press statement released on Sunday, February 15, 2026, the NCA announced that it has amended the Quality of Service (QoS) Key Performance Indicators (KPIs) for mobile telecommunications services in Ghana, int…

Ghana’s Telecom Regulator Updates Performance Standards for Telecommunication Companies

The National Communications Authority (NCA) has officially amended the Quality of Service (QoS) standards for mobile networks, introducing the most stringent performance requirements for voice and data in over two decades. Driving the news The NCA is prioritizing three core “user-experience” pillars: The Big Picture The previous standards had been largely unchanged since 2004. Since […] The post Ghana’s Telecom Regulator Updates Performance Stan…