US Edition
Published • loading... • Updated
Nationwide app and internet banking back up after outage
The outage affected about 1,900 users reporting issues at 2:44pm, with direct debits and card payments continuing to function normally, Nationwide said.
- Nationwide experienced a technical outage on September 9, 2025, causing its banking app and Internet Bank to become unavailable across the UK.
- The outage resulted from technical issues that prompted nearly 1,900 users to report problems on Downdetector and caused customer frustration.
- During the outage, customers could not log in or access accounts via the app or website, but card payments, cash withdrawals, direct debits, and standing orders operated normally.
- A Nationwide representative stated they are taking steps to resolve the issue promptly and confirmed that all services were fully operational just before 4pm.
- Nationwide stated it aims to minimise disruption by scheduling maintenance at off-peak times and notifying customers before and after system updates.
Insights by Ground AI
6 Articles
6 Articles
Coverage Details
Total News Sources6
Leaning Left1Leaning Right2Center1Last UpdatedBias Distribution50% Right
Bias Distribution
- 50% of the sources lean Right
50% Right
L 25%
C 25%
R 50%
Factuality
To view factuality data please Upgrade to Premium
