Musk’s Starlink Cautioned on Record-Keeping by Australian Regulator

Musk’s Starlink Cautioned on Record-Keeping by Australian Regulator

Elon Musk’s Starlink, which delivers the internet by satellite, has received a formal warning from the Australian Communications and Media Authority (ACMA). The service signed up its first Australian customers in 2021, after launching in 2019, and its popularity grew rapidly due to the continent’s remote geography. In many places outside of cities and sizeable towns, traditional delivery by fibre optic cables or Wi-Fi is impossible, and remote a…

The Australian Communications and Media Authority (ACMA) has issued a warning to Elon Musk's Starlink Internet services company due to user complaints. — Ukrinform.

Starlink faces Australia regulatory fire

The Australian Communications and Media Authority (ACMA) issued a formal warning to Starlink’s local unit for failing to file complaint reports within the required timeframe. An investigation found SpaceX-owned Starlink missed the filing deadline on four occasions between October 2023 and July 2024. It has since provided the outstanding reports and been cooperative with the ACMA throughout the investigation. All service providers with more than …

ACMA Warns Starlink Over Missed Complaint Reports

The Australian Communications and Media Authority (ACMA) formally warned Starlink for breaching rules. Musk’s company reportedly breached telecommunications complaint reporting rules. Starlink failed to submit quarterly complaint reports within 30 days on four separate occasions from 2023 to 2024. Complaint Reporting Rules for Telcos Phone and internet companies with more than 30,000 customers have to send complaint reports every three months. T…

Starlink formally warned over complaint record-keeping ‘failure’

The Australian Communications and Media Authority (ACMA) has issued a formal warning to Starlink for not complying with telco industry rules related to complaints record-keeping.