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MSP Comparison Guide: Should I Remain a Break/fix Shop or Move to Fully Managed Services?
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MSP Comparison Guide: Should I Remain a Break/fix Shop or Move to Fully Managed Services?
MSPs have evolved from the reactive break/fix model — where clients pay only when something breaks — to a proactive, recurring revenue-driven managed services model. Yet, some MSPs still operate a hybrid approach, offering both break/fix and managed services depending on the client or circumstance. This guide compares the two models in depth — what they mean for your business operations, client relationships, profitability, and long-term growth.…
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