America's Favorite Airports Have Been Revealed. Here's Who Ranked No. 1
MSP scored 684 out of 1,000 in J.D. Power’s 2026 North America Airport Satisfaction Study, leading mega airports among 24,710 surveys.
- Minneapolis-St. Paul International Airport secured the top spot in the J.D. Power 2026 North America Airport Satisfaction Study, achieving a score of 684 out of 1,000 among mega airports for the third consecutive year.
- Mega airports, defined as facilities serving 33 million or more passengers annually, face rigorous evaluation across seven satisfaction categories. MSP ranks as the 17th busiest airport in North America, serving more than 36 million passengers in 2025.
- The study, based on 24,710 surveys, found that multiyear, billion-dollar capital improvement projects are yielding higher satisfaction scores. Signage and authentic local food brands emerged as key drivers of passenger satisfaction across top-ranked facilities.
- Brian Ryks, CEO and executive director of the Metropolitan Airports Commission , called the ranking an "unprecedented achievement, especially given the consistently strong performance," reflecting traveler appreciation for MSP's service and amenities.
- Detroit Metropolitan Wayne County Airport and Phoenix Sky Harbor International Airport followed MSP in mega airport rankings, while Tampa International Airport and Charleston International Airport led the large and medium airport categories, respectively.
12 Articles
12 Articles
MSP Airport named best in North America for 3rd year in a row
Travelers love the Minneapolis-St. Paul International Airport and ranked it as the best in North America for customer and traveler satisfaction for the third straight year. MSP came out on top in the annual J.D. Power North America Airport Satisfaction…
MSP airport ranks first in every category among North America's mega airports
Minneapolis-St. Paul International Airport's third consecutive top ranking comes as the Metropolitan Airports Commission pushes forward with nearly $2 billion in planned improvements through 2028, including major expansions and renovations across both terminals.
MSP Airport tops North America passenger satisfaction ranking for 3rd straight year: Study
The Minneapolis-St. Paul International Airport has been ranked first as North America’s best mega airport in a passenger satisfaction study for the third year in a row, according to the J.D. Power 2026 North America Airport Satisfaction Study.
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