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Move over Publix! New survey finds this grocery store is not top in US

Trader Joe's achieved an 86% satisfaction rating, surpassing Publix's 84%, driven by strong customer experience and brand loyalty amid national growth, ACSI reported.

Publix has reigned over the American Customer Satisfaction Index for grocery stores, but a different store, with locations in RI, just claimed the top spot.

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Providence Journal broke the news in Providence, United States on Friday, January 30, 2026.
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