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Ola, Uber New Rules: From 2x Surge Pricing to 10% Cancellation Charges — 5 Things Passengers and Drivers Must Know

  • The Ministry of Road Transport and Highways announced new guidelines allowing cab aggregators like Uber and Ola to charge up to double the base fare, effective July 1, 2025.
  • The Indian Federation of App-based Transport Workers and Telangana Gig and Platform Workers Union expressed mixed reactions to the new guidelines, welcoming some aspects while criticizing others.
  • Demands for a national fare structure and regulations against arbitrary pricing that harms both drivers and consumers were highlighted by the IFAT-TGPWU coalition.
  • Leader Shaik Salauddin noted that increased fares lead to customer dissatisfaction, stating, 'When fares increase by 2x or 3x, passengers blame drivers, but the truth is, both drivers and passengers are suffering while only app companies profit'.
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Ola, Uber New Rules: From 2x surge pricing to 10% cancellation charges — 5 things passengers and drivers must know

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Moneycontrol broke the news in India on Wednesday, July 2, 2025.
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