People Remain "Blissfully Ignorant" of AI Use in Everyday Messages, New Research Shows

Most people do not realize when a personal message they receive was written by AI, study finds

People tend to be offended when they get a personal note written by AI – if they know. Ekaterina Buravleva/iStock via Getty ImagesTwo new experiments show that most people do not even consider that a personal message could be AI-generated, even when they themselves use artificial intelligence to write. To see how people judge someone based on their writing in the age of ChatGPT, my colleague Jiaqi Zhu and I recruited more than 1,300 U.S.-based p…

People remain "blissfully ignorant" of AI use in everyday messages, new research shows

A recent study published in Computers in Human Behavior has found that people evaluate others harshly when they know a message was written using artificial intelligence. Yet, individuals tend to remain completely unaware of potential artificial intelligence use in everyday situations. When left in the dark about how a message was created, recipients assume a human wrote it and form positive impressions of the sender. Generative artificial intell…

Most People Don't Realize When a Personal Message They Receive Was Written by AI

Two new experiments show that most people do not even consider that a personal message could be AI-generated, even when they themselves use artificial intelligence to write. To see how people judge someone based on their writing in the age of ChatGPT, my colleague Jiaqi Zhu and I recruited more than 1,300 U.S.-based participants, ages 18 to 84, and showed them AI-generated messages like an apology sent in an email. We split our volunteers into f…