Macy’s Introduces AI-Powered Shopping Assistant

Macy’s introduces AI-powered shopping assistant

After an initial dark launch, Ask Macy’s helps users discover brands and receive personalized product recommendations.

AI shopping revolution to strengthen Australia’s best retail centres, JLL predicts

The artificial intelligence revolution in shopping will accelerate rather than derail Australia’s transformation of retail centres into experiential destinations, according to new analysis from global property adviser JLL. As Australian financial institutions prepare to launch AI-powered shopping platforms as early as June 2026, investors are placing record bets on the country’s shopping centres, with a record $14 billion in retail property tran…

Morning Business Report: AI drives retail changes as Macy’s, OpenAI and tech giants reshape the market 41NBC News

(LILAMAX)- Artificial intelligence is rapidly transforming the retail and tech landscape, helping companies boost sales, expand delivery, and reshape the workforce. Retail giant Macy’s is using AI to reverse a sales decline with its new tool, “Ask Macy’s,” powered by Google’s Gemini platform. The company says customers who use the AI assistant are spending four times more, highlighting the growing influence of AI in shopping. Macy’s is part of a…