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Microsoft Teams Contact Center: 5 Reasons Why It Needs AI
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Microsoft Teams Contact Center: 5 Reasons Why It Needs AI
The basics: can you turn Microsoft Teams into a Contact Center? Short answer: yes. You absolutely can transform Microsoft Teams into a contact center – and it’s easier than you might think! Imagine this: your team already uses Teams daily. They’re comfortable with it. They know where everything is. Now picture adding complete contact center functionality to this familiar interface. Here at Imagicle, we have everything you need. Quick setup: we …
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