Salesforce Just Unveiled AI ‘Digital Teammates’ in Slack — and They’re Coming for Microsoft Copilot

ServiceNow moves into AI-powered customer management. Is it a threat to Salesforce?

In the battle of the AI agents, competition is heating up for Salesforce.

Salesforce just unveiled AI ‘digital teammates’ in Slack — and they’re coming for Microsoft Copilot

Salesforce launches Agentforce in Slack, transforming workplace productivity with specialized AI agents that operate as digital teammates, replacing one-size-fits-all AI assistants with purpose-built solutions.

Salesforce to launch Agentforce for Financial Services agent templates

Salesforce is to launch a new set of pre-built role-based AI agent templates for Agentforce for Financial Services, aiming to augment teams with digital labour and the automation of key front-office tasks.

Salesforce launches second phase of campaign featuring Rahul Dravid

New Delhi: Salesforce has launched the second phase of its collaboration with Rahul Dravid, former head coach of the Indian men's cricket team. The new campaign highlights Agentforce, the company's AI-driven tool aimed at enhancing sales, service, and marketing functions for businesses. This latest initiative builds on the company’s earlier “Growing with India” campaign, which marked Salesforce’s entry into brand marketing in India. According to…

CSR News: Initiative to Empower People with Disabilities

Salesforce, the world’s #1 AI CRM, is partnering with GiftAbled Foundation, an organization that empowers People with Disabilities (PwDs), to advance accessibility, disability inclusion, and skills development in India. This support will help launch Project LearnAbled, an upskilling and employment training program designed to equip People with Disabilities (PwDs) with industry-relevant skills— including AI—and bridge gaps in education and job op…

Salesforce has taken a firm step towards the future of labor collaboration with the launch of Agentforce in Slack, a proposal that changes the rules of the game by introducing "digital partners" designed for specific tasks. Unlike general virtual assistants, these specialized agents operate within Slack and integrate with business systems to execute real actions and solve complex tasks.