Microsoft Is Struggling to Sell Copilot to Corporations - because Their Employees Want ChatGPT Instead
- Microsoft has struggled to sell its AI assistant Copilot to businesses since its November 2023 launch as employees prefer OpenAI's ChatGPT instead.
- This difficulty stems from ChatGPT's year-earlier launch, its dominant market position, and employees’ prior home use of ChatGPT before Copilot was available.
- Amgen invested in a Copilot license covering 20,000 users, yet many employees continue to choose ChatGPT for their work. Similarly, at Bain & Co, although a smaller number of staff regularly access Copilot, ChatGPT remains the preferred tool for a variety of tasks.
- Copilot has around 20 million weekly users, while ChatGPT boasts nearly 800 million. Microsoft executives have admitted that some updates to their models do not always result in improvements.
- As tensions rise, Microsoft and OpenAI are in ongoing talks but face a power struggle over control and profit-sharing that could lead to legal battles and reshape AI partnerships.
22 Articles
22 Articles
Microsoft Is Having an Incredibly Embarrassing Problem With Its AI
Despite investing tens of billions of dollars into OpenAI, tech giant Microsoft has a problem: it's in direct competition with its business partner, and OpenAI is winning. As Bloomberg reports, Microsoft salespeople are having trouble wooing both potential and existing customers with the company's Copilot, its AI assistant built on OpenAI's tech. Basically, it feels like a worse version of ChatGPT — which has a free version online. Some companie…
Microsoft has a problem with ChatGPT. In the enterprise world, Copilot is in direct competition with OpenAI's bot, which is simpler to use and more user-friendly than the Windows software maker's cumbersome software.
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- 40% of the sources lean Left, 40% of the sources are Center
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