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Microsoft Copilot Chat Error Sees Confidential Emails Exposed to AI Tool

Microsoft rolled out a fix for a bug that let Copilot Chat bypass data loss prevention and access confidential emails in Microsoft 365 apps, including Outlook and Teams.

  • On Jan. 21, Microsoft acknowledged a coding bug in Microsoft 365 Copilot Chat that let it access and summarise some users' confidential emails, according to initial reports.
  • Microsoft traced the issue to a code-level bug that bypassed data loss prevention and sensitivity labels, allowing Copilot Chat to surface content from Draft and Sent folders in Outlook.
  • Within Microsoft 365, the issue affected the Work tab of Copilot Chat across Outlook, Teams, Word, Excel, PowerPoint and OneNote, with the UK's National Health Service among organisations flagged.
  • Microsoft has deployed a worldwide configuration update for enterprise customers and said it began rolling out a fix earlier this month while monitoring the rollout and telling BBC News patient information was not exposed.
  • Gartner's Nader Henein noted that rapid AI feature rollouts raise risks, saying `Under normal circumstances, organisations would simply switch off the feature and wait till governance caught up`.
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News extracted from HD Technology. Visit www.hd-tecnologia.com for the latest news. Artificial intelligence gets back under the magnifying glass in corporate environments. Microsoft confirmed a critical failure in Copilot that allowed access and summarizing confidential emails, even when security policies were configured to prevent it. The problem affected Microsoft 365 business users, where the AI tool ignored data loss prevention restrictions …

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Enterprise Sec Tech broke the news in on Thursday, February 19, 2026.
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