Michael Norton: Firm but fair is common sense but not always common - Highlands Ranch Herald

Michael Norton: Firm but fair is common sense but not always common - Highlands Ranch Herald

“Firm but fair.” It’s one of those classic phrases that has circulated through every management seminar, leadership book, and HR handbook for decades. It feels obvious, practically baked into our collective understanding of what good leadership should look like. Yet, despite its wide acceptance as common sense, it remains glaringly absent in far too many workplaces, households, communities, and yes, even comment threads on social media.Here’s th…