Meta Faces Backlash as Verified Users Locked Out without Warning: Subscribers Say Paid Support Offers ‘No Real Help’

Meta faces backlash as verified users locked out without warning: Subscribers say paid support offers ‘No real help’

Meta Platforms faces backlash as users report being locked out of accounts, including Meta Verified subscribers. Frustration grows over lack of support, with claims of automated responses and technical errors.

Meta users say paying for Verified support has been useless in the face of mass bans

Users have shared their interactions with Meta Verified support reps, who they claim have been dismissive and unhelpful.

Meta Verified Users Claim ‘Useless’ Customer Support Amid Account Bans

Meta Platforms has been on a banning spree which is affecting users across the many social media apps under its umbrella. Amidst the ongoing mass bans, even those who are paying a premium for the Meta verified subscription have been left disappointed by tech giant’s customer support. Users have deemed the service “useless”, despite Meta claiming to offer access to direct account support as part of the benefits of its Verified check mark subscrip…

Meta 'Verified' Users Abandoned Amid Instagram Mass Bans

Meta followed in the footsteps of X (FKA Twitter) by announcing ‘Verified’ in 2023. Similar to Elon Musk’s social network, Meta offered additional reach benefits, a blue checkmark, and other perks for a monthly fee. One of the main promises to paying subscribers was direct access to customer support. This can be very useful if you have a problem with your account. However, the massive bans that have recently affected thousands of Instagram users…