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Merseyrail Becomes UK's Top Train Operator in Latest Survey

Summary by RailAdvent
Merseyrail has achieved the highest overall customer satisfaction rating in the latest Transport Focus Rail User Survey. The train operator received a rating of 93%, and a score of 89% for punctuality and reliability. The survey was conducted between December 24 and May 25. “Achieving first place for customer satisfaction…
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Downtown in Business broke the news in on Friday, June 13, 2025.
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