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Ministry of External Affairs Rolls Out ‘Upgraded Version’ of Passport Seva Programme

  • The Ministry of External Affairs has launched the upgraded Passport Seva Programme , improving passport services in India and worldwide through digital integration and technology enhancements.
  • PSP V2.0 includes AI-powered chat and voice bots to assist citizens with applications and grievances.
  • The introduction of e-Passports features a Radio Frequency Identification chip for enhanced security and compliance with International Civil Aviation Organization standards.
  • PSP V2.0 was implemented at all 37 Passport Offices, 93 Passport Seva Kendras, and 450 Post Office Passport Seva Kendras on May 26, 2025.
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The Hindu broke the news in India on Wednesday, November 12, 2025.
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