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McKinsey & Company: “In Insurance, the Moment of Truth Is Emotional”

Summary by Gestion

“Customers value 40% more to those who effectively help them ‘stand up’ and continue their lives after a disaster,” said Tanguy Catlin, senior partner of McKinsey & Company, during his exhibition at Insurance Day 2025 organized by the Peruvian Association of Insurance Companies (APESEG) on Tuesday, May 20. According to the expert, one of the main challenges in the sector is the disconnection between insurers and their customers during the early …

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McKinsey & Company: “In Insurance, the Moment of Truth Is Emotional”

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Gestion broke the news in 1 day ago on Friday, May 23, 2025.

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McKinsey & Company: “In Insurance, the Moment of Truth Is Emotional”

1 Articles

1 Articles

McKinsey & Company: “In Insurance, the Moment of Truth Is Emotional”

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