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Cyber attack on M&S leads to click and collect delays

  • UK retailer M&S managed a cyber incident affecting services.
  • The issue began impacting operations over the past few days.
  • Affected services included Click and Collect and contactless payments.
  • Customers reported suspended contactless payments at one store on April 19.
  • M&S apologised to customers and worked to resolve the delays.
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Basingstoke GazetteBasingstoke Gazette
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M&S customers warned they could face delays after cyber attack on chain

The retailer has apologised after its stores were impacted by a “cyber incident” in recent days.

·Basingstoke, United Kingdom
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  • 68% of the sources are Center
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Chronicle Live broke the news in Newcastle upon Tyne, United Kingdom on Monday, April 21, 2025.
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