Major Financial Services Firms Pursue All-of-the-Above Strategy for Artificial Intelligence

Major Financial Services Firms Pursue All-of-the-Above Strategy for Artificial Intelligence

Financial services companies are leveraging artificial intelligence tools to improve customer service processes, automate repetitive and tedious employee tasks, and mitigate financial fraud, amid a broad range of uses cases. Most companies, though, are taking an iterative approach to the burgeoning technology, selecting one or two high-value projects to start, then moving on to other use cases. Nasdaq is moving more aggressively. The global fina…