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M&S taking action to cope with extreme temperatures after June heatwave
The retailer is investing in refrigeration and store changes after fridges failed during the June heatwave, with forecasts warning of temperatures up to 45C.
In London on Tuesday, Marks Chief Stuart Machin told shareholders the retailer is investing in new refrigeration equipment capable of handling temperatures up to 45C after recent heatwaves caused operational struggles.
Machin admitted the retailer faced significant operational challenges during nine days of extreme heat, stating, "There's no doubt we were struggling in those nine days of extreme heat."
Following refrigeration breakdowns in Birmingham and Solihull, the group is upgrading store infrastructure while "assuming it's going to get hotter," Machin said.
Temperatures of 45C or more "may be possible" in England due to climate change, The Met Office warned last year, with scientists previously forecasting a "plausible" heatwave peak of 45C.
A third heatwave is forecast for the summer, with Southern areas expected to experience "very warm" conditions and "heatwave conditions persisting," according to The Met Office.