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Louisiana files lawsuits alleging pharmaceutical giant CVS deceived customers in text messages

  • On June 11, 2025, CVS alerted its Louisiana customers via urgent text notifications, warning that House Bill 358 might result in pharmacy shutdowns, increased medication costs, and job reductions.
  • The bill sought to bar pharmacy benefit managers like CVS Caremark from owning and operating pharmacies, triggering backlash and prompting Attorney General Liz Murrill to file three lawsuits.
  • The lawsuits allege that CVS misused customer data to create fear and oppose legislation, manipulated its influential position across the healthcare system to drive up drug prices, and enforced excessive fees and restrictive contracts that disadvantage independent pharmacies.
  • Governor Jeff Landry stated that Louisiana will not be swayed by the coercive tactics employed by intermediaries in the pharmaceutical industry, reaffirming the state’s commitment to reducing medication costs and promoting a just and transparent drug market.
  • The legal actions and public scrutiny indicate ongoing efforts to hold CVS accountable, with the bill ultimately failing in the Senate but inspiring tighter restrictions on PBMs in Louisiana.
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Louisiana files lawsuits alleging pharmaceutical giant CVS deceived customers in text messages

Louisiana accused pharmaceutical giant CVS of using its dominant market position to abuse customer information, drive up drug costs and unfairly undermine independent pharmacies.

·United States
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WWL broke the news in on Tuesday, June 24, 2025.
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