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Local 85-year-old had no heat for Christmas
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Local 85-year-old had no heat for Christmas
Dear Editor, I am writing to express serious concern about how my grandmother has been treated by her heat provider during a winter emergency. Despite extreme cold, a storm-related power outage, and frozen pipes, the company has refused to work with her because her bill was overdue, insisting on payment before offering any assistance. This was said to an elderly 20-year customer in the middle of winter on Christmas Day while her home was losing …
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