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Lloyds, Bank of Scotland and Halifax Apps Showed Customers Other Users' Transactions
A technical glitch briefly exposed other customers’ transactions and sensitive data on three major UK banking apps; hundreds reported issues, Lloyds Banking Group said.
- On Thursday, March 12, a technical glitch allowed users of Lloyds Bank, Halifax and Bank of Scotland apps to see transactions that were not their own.
- Lloyds Banking Group said it has launched an investigation and advised customers to log out and back in as it may be a technical glitch, assuring accounts remain safe.
- A Bank of Scotland user said she viewed National Insurance numbers and six different accounts, including transactions from Newcastle, DWP benefits, and wages, over a 20-minute period.
- DownDetector recorded complaint surges from about 7am with a sharper spike between 10am and 11am on Thursday, while Martin Lewis highlighted reports and regulators said they are making enquiries.
- The group serves approximately 26 million customers and faced outages in January–February 2025, with about 700,000 affected, raising questions about app resilience.
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Martin Lewis warns customers after Lloyds, Halifax and Bank of Scotland app glitch
Martin Lewis warns Lloyds customers after banking app glitch shows strangers’ transactions
·Skipton, United Kingdom
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Britain's Lloyds apologises after customers able to see others' transactions
Lloyds Banking Group said on Thursday it was investigating the causes of a glitch that allowed customers to see each other's transactions online, the latest in a series of technical problems for UK banks embracing digital services.
·United Kingdom
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Coverage Details
Total News Sources51
Leaning Left3Leaning Right2Center37Last UpdatedBias Distribution88% Center
Bias Distribution
- 88% of the sources are Center
88% Center
C 88%
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