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Lloyds, Bank of Scotland and Halifax Apps Showed Customers Other Users' Transactions
Lloyds Banking Group fixed a technical glitch that briefly exposed transactions from other users to some of its 26 million customers, with an investigation ongoing.
- Lloyds Banking Group's apps for Lloyds, Bank of Scotland, and Halifax briefly showed some customers other users' transaction details on Thursday morning between 7am and 9am, with hundreds reporting issues on Downdetector UK.
- Halifax and other banks involved said the problem may have been caused by a technical glitch, and an investigation is underway to determine the cause.
- Customers reported seeing sensitive personal information such as transaction amounts, shop names, recipient and sender names, locations, and reference numbers of other users, raising concerns about data security.
- Lloyds Banking Group apologized for the incident, confirmed the issue was quickly resolved, and assured customers that their accounts remain safe.
34 Articles
34 Articles
Craven Herald
Wharfedale ObserverMartin Lewis warns customers after Lloyds, Halifax and Bank of Scotland app glitch
Martin Lewis warns Lloyds customers after banking app glitch shows strangers’ transactions
Lloyds Banking Group Faces New Digital Glitch: Customer Data Exposure
Lloyds Banking Group experienced a digital glitch allowing customers to view each other's transactions, sparking an investigation. The issue has been resolved, but highlights ongoing technical challenges facing UK banks adopting digital services. Previous outages affected millions, prompting scrutiny from the UK's Treasury Committee.
Britain's Lloyds apologises after customers able to see others' transactions
LONDON, March 12 : Lloyds Banking Group said on Thursday it was investigating the causes of a glitch that allowed customers to see each other's transactions online, the latest in a series of technical problems for UK banks embracing digital services."We’re sorry that some customers experienced an issue view
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