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LIRR Boasts Customer Satisfaction

Summary by WABC
(New York, NY) — The Long Island Railroad is boasting an 81-percent customer satisfaction rating, releasing the latest numbers from Manhattan’s new Grand Central Madison Terminal on Tuesday (August 12, 2025) Rob Free, the President of the LIRR, says that’s up eleven points from a year ago. As for customer satisfaction with Grand Central Madison Terminal, Free says that stands at 95-percent. The Long Island Railroad portion of Grand Central Termi…

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LIRR Boasts Customer Satisfaction

(New York, NY) — The Long Island Railroad is boasting an 81-percent customer satisfaction rating, releasing the latest numbers from Manhattan’s new Grand Central Madison Terminal on Tuesday (August 12, 2025) Rob Free, the President of the LIRR, says that’s up eleven points from a year ago. As for customer satisfaction with Grand Central Madison Terminal, Free says that stands at 95-percent. The Long Island Railroad portion of Grand Central Termi…

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WABC broke the news in on Tuesday, August 12, 2025.
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