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Libraries expand to offer face-to-face services - Liverpool Express
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Libraries expand to offer face-to-face services - Liverpool Express
Liverpool City Council is making it easier for residents to access face-to-face services by enabling queries to be answered in libraries. It forms part of the council’s ‘Customer Experience Improvement Plan’, designed to address resident feedback that has called for more integrated, responsive and user-friendly services. Staff can help residents report issues, request services, make a payment to the council, upload documents or book an appointme…
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