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Lessons from IBM's nine year AI journey
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Lessons from IBM's nine year AI journey
Since 2017, IBM's HR function has operated as "Client Zero"—the internal testbed for the company's AI products before they go to market. In this conversation, LaMoreaux will share how IBM learned to "eliminate, simplify, automate;" what happened when they shut down HR's phone line and email overnight; and why she's doubling down on entry-level employees. For CHROs navigating 2026's shift from "working faster" to "going further," a roadmap ground…
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