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Legal Ombudsman shares enhanced guidance on remedies for earlier complaint resolution | Today's Wills and Probate
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Legal Ombudsman shares enhanced guidance on remedies for earlier complaint resolution | Today's Wills and Probate
The Legal Ombudsman (LeO) has published enhanced guidance on remedies that sets out five questions to assess whether a remedy is appropriate. The updated guidance is aimed at supporting service providers to identify and apply appropriate resolutions at an earlier stage and has been issued in response to findings from the 2024/2025 financial year. Many …
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