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Kneel to the IMSS
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Jorge Montejo (May 29, 2026)In the IMSS support module in Tapachula, Chiapas, users have found the most efficient way to access public health services: on their knees. The care windows were installed almost at the ground level, so that the employees sit comfortably while the citizen settles as he can, that is, kneeling, crouching or squatting, as his physical condition permits.The design, worthy of an institutional innovation contest, guarantees…
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