Kenya Power Rolls Out Automated Meter Reading System to Curb Billing Errors

Kenya Power Rolls Out Automated Meter Reading System to Curb Billing Errors

Nairobi -- Kenya Power has begun rolling out an automated meter-reading system aimed at improving the accuracy and efficiency of its monthly billing processes.

Kenya Power kicks off Optical Character Recognition (OCR) technology

Kenya Power has begun the nationwide deployment of a new automated meter-reading system that uses Optical Character Recognition (OCR) technology, marking a major shift in how the utility collects consumption data from postpaid customers. The rollout follows a successful six-month pilot conducted in Nairobi from March to September 2025. The company now plans to extend […] The post Kenya Power kicks off Optical Character Recognition (OCR) technolo…

Kenya Power Rolls Out New Meter Scanning System To Reduce Billing Errors

The Kenya Times ~ Trending, Breaking News and Videos Kenya Power Rolls Out New Meter Scanning System to Reduce Billing Errors Kenya Power has introduced a new digital meter-reading technology designed to enhance billing accuracy and address longstanding customer complaints about estimated or incorrect bills. In a press release issued on Monday, November 24, 2025, the electricity distributor announced the rollout of an Optical Character Recogniti…

Kenya Power pioneers new meter reading technology to boost billing accuracy

Kenya Power has initiated the nationwide deployment of a new meter reading technology, Optical Character Recognition (OCR). It is aimed at significantly improving the efficiency, accuracy, and speed of meter data collection and subsequent customer billing. The new OCR-based system revolutionizes the traditional process by eliminating the need for meter readers to manually type in […] The post Kenya Power pioneers new meter reading technology to …

Kenya Power adopts new meter reading technology to boost billing accuracy

Kenya Power commenced the rollout of a new meter reading technology designed to enhance the efficiency, accuracy, and speed of meter data collection. Dubbed Optical Character Recognition (OCR), the meter reading system eliminates the need for manual typing of meter numbers and readings, instead allowing for the scanning of meter displays to facilitate high-accuracy processing of meter readings. “Technology is a major driver of our business, and …