Published • loading... • Updated
Sindicato Alega Que Kaiser Utilizó Un Algoritmo, Y No Médicos, Para Evaluar Pacientes Con Problemas De Salud Mental
The union says the tool generates care recommendations almost immediately and has worsened delays for patients seeking therapy.
- The National Union of Healthcare Workers filed a complaint with California regulators against Kaiser Permanente, alleging the provider uses an automated algorithm to screen mental health patients without required clinician oversight.
- Kaiser implemented the e-visit tool in 2023 to evaluate patients for anxiety and depression, a practice the union contends violates state law requiring licensed professionals to make medical decisions.
- While Kaiser claims health professionals review patient responses within 4 hours, union leaders argue the system generates immediate recommendations without realistic clinician involvement.
- The Department of Managed Health Care is investigating the complaint, marking the first such probe into a health plan's alleged use of algorithms in behavioral healthcare, while Kaiser skipped a recent public hearing.
- San Francisco Supervisor Chyanne Chen called Kaiser's absence from the hearing "unacceptable," reflecting broader criticism of the company's digital tools, though Kaiser maintains the e-visit tool is an additional path to care.
Insights by Ground AI
9 Articles
9 Articles
Palo Alto Online+3 Reposted by 3 other sources
Sindicato alega que Kaiser utilizó un algoritmo, y no médicos, para evaluar pacientes con problemas de salud mental
This story was originally published by CalMatters. Sign up for their newsletters. This article is also available in English. Read it here. Un sindicato de trabajadores de la salud ha acusado a Kaiser Permanente de examinar a los pacientes y hacer recomendaciones de atención a través de “un algoritmo digital automatizado” sin la supervisión de […]
Kaiser used an algorithm — not clinicians — to triage mental health patients, a union alleges
A health care workers’ union alleges Kaiser’s e-visit tool screens mental health patients without real-time clinician review, violating state law. Kaiser skipped a public hearing on the allegations for the second time in as many years — so what exactly is behind the tool, and why won’t the company say?
·San Diego, United States
Read Full ArticleCoverage Details
Total News Sources9
Leaning Left1Leaning Right0Center3Last UpdatedBias Distribution75% Center
Bias Distribution
- 75% of the sources are Center
75% Center
L 25%
C 75%
Factuality
To view factuality data please Upgrade to Premium
