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Job Insecurity Threatens the Quality of Customer Service

Puerto Rico's restaurant industry faces a dangerous combination of low wages, questionable labor practices, and high staff turnover that is eroding service quality and jeopardizing the sector's ability to retain talent in a context of economic recovery. This was explained by José Rodríguez Vélez, president of the Trade Union Solidarity Movement (MSS).

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Puerto Rico's restaurant industry faces a dangerous combination of low wages, questionable labor practices, and high staff turnover that is eroding service quality and jeopardizing the sector's ability to retain talent in a context of economic recovery. This was explained by José Rodríguez Vélez, president of the Trade Union Solidarity Movement (MSS).

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El Vocero de Puerto Rico broke the news in on Thursday, October 16, 2025.
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