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Jeremy Packman: When Schools Have a Behavior Problem, They Usually Have a System Problem
Packman says schools should use MTSS, early identification and family partnerships to reduce suspensions and special education referrals.
Santa Rosa City School District Administrator Jeremy Packman argues that most school behavioral challenges stem from unclear systems and poor identification rather than lack of student effort or teacher care.
Referral forms often mislabel academic struggles as "defiance" and "disruption," while schools lack resources to identify holistic issues, causing students to fall through the cracks due to poor identification.
A seventh grader was sent to the office four times in one week for disruption, but the root cause was reading difficulty; office visits stopped within two weeks of providing reading support.
Packman argues schools should utilize the Multi-Tiered System of Supports as the foundation for operations, with administration meeting regularly with stakeholders to address specific student concerns.
Building partnerships with families based on trust enables collaborative decisions and service provision; clear systems ensure families feel informed, while unclear ones increase tension.