Vehicle Manufacturer Websites that Lack Foundational Elements Experience Decrease in Satisfaction, J.D. Power Finds

Mercedes-Benz, Audi, Tesla, GMC, Ram & Dodge Top Best Auto Websites

A new report from J.D. Power has found that nearly one-third of car manufacturer websites—both for mainstream and luxury brands—fail to meet basic digital standards for speed, design, and usability, with significant implications for consumer satisfaction. According to the 2025 U.S. Manufacturer Website Evaluation Study released on Wednesday, 32% of mass-market car brand websites and

Vehicle Manufacturer Websites that Lack Foundational Elements Experience Decrease in Satisfaction, J.D. Power Finds

TROY, Mich.--(BUSINESS WIRE)--Jul 17, 2025-

J.D. Power U.S. Initial Quality Study finds Lexus top and Audi tail for 2025 new car build quality

This post appeared first on Chasing Cars. American data analytics company J.D. Power has released its 2025 U.S. Initial Quality Study, which interprets the findings of over 90,000 survey responses related to the first 90 days of new vehicle ownership, taken between June 2024 and May 2025. This year, the industry average for problems per 100 (PP100) vehicles dropped from 2024’s figure of 194 PP100 to 192 PP100. J.D. Power reported multimedia and …