Jabra launches Engage AI Complete, the human-focused AI software for call centers

Jabra launches Engage AI Complete, the human-focused AI software for call centers

Engage AI Complete is a new premium tier of its Engage AI software for call centers – uniquely analyzing not only what is said, but also how it is said, in real time, while also removing background noise.Engage AI Complete…

Key Channel Headlines: Jabra Launches Engage AI Complete, Pax8 Marketplace Adds Guardz, and More

MSP Technology News Headlines Jabra’s launch of Engage AI Complete — human-powered software for call centers — leads the headlines for this week. There’s also a lot of other interesting technology news from all over the industry. From compliance to acquisitions to partner program enhancements, you’ll want to stay in the know. Ready for a quick rundown of this week’s MSP news and partner program updates? Scroll on down! Jabra Launches Engage AI C…

Jabra launches Engage AI Complete for call centre agents - Installation

Jabra, a leading professional audio brand, has launched its Engage AI Complete, a new premier tier of its call centre software solution aimed at driving better customer conversations and outcomes for agents. Jabra says that, with Engage AI Complete, call centre agents receive live coaching and automated call summaries, while supervisors gain real-time insights, sentiment analysis and powerful analytics tools. The platform uses AI to transcribe c…