Internet complaints surge by 44.1 percent

dmnews.com

Factuality

Ownership

Internet complaints surge by 44.1 percent

The Telecommunications Industry Ombudsman (TIO) has reported a surge in complaints about the lack of phone and internet services from October to December 2024. Complaints about this issue increased by 44.1 percent compared to the previous quarter, topping the 10 most extensive consumer complaints list. Small business and residential customers were the most affected, logging a combined 15,297 complaints during the period. This marked a 13 percent…