Inside Walmart's self-checkout reversal

Inside Walmart's self-checkout reversal

Beyond the broader 2026 store changes recently making headlines, the quiet reversal of the self-checkout model, once pitched as the absolute future of retail, deserves a closer look at the data driving the decision. While the shift is often framed as a move to improve customer service, specific law enforcement data suggests the machines had become a security crisis that was no longer sustainable. The “smoking gun” for this reversal is found at a…