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Inside Tucson’s 911 center: City looks to hire more dispatchers

Summary by KGUN 9
The City of Tucson is actively hiring more 911 and 311 dispatchers as demand continues to rise.For nearly three decades, Paige Heath has been one of the steady voices answering those calls.I take police, fire, and EMS calls, Heath says.Over the years, shes handled everything from joyful moments to emergencies.You might deliver a baby, you know, and be celebrating with that person on the phone, and then the next call you might take could be a mul…

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KGUN 9 broke the news in on Wednesday, January 7, 2026.
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