Cars Are Caught in an Endless Cycle of Bigger Screens Nobody Really Likes

Cars Are Caught in an Endless Cycle of Bigger Screens Nobody Really Likes

J.D. Power's 2025 Initial Quality Study is out, and infotainment is once again the villain.

This luxury brand tops J.D. Power's initial quality study

Half of the top problems stem from infotainment issues, an area automakers are relying on for differentiation and expanding revenue streams.

4 American car brands have better 2025 dependability rankings than Honda

2024 Buick Envista ST rear badge | BuickHonda may have a sterling reputation, but according to J.D. Power’s latest U.S. Vehicle Dependability Study, some American car brands just pulled ahead in the reliability game. The annual report, which measures the number of problems per 100 vehicles after three years of ownership, showed that Honda owners experienced an average of 201 issues. That’s just one point under the industry average and far behin…

2025 vehicles have fewer problems but screens remain an issue: JD Power

The number of problems in new vehicles has dropped slightly for 2025, but infotainment systems continue to be the largest source of issues, especially as more non-audio vehicle functions switch from hard buttons to screen icons. That’s according to the J.D. Power 2025 U.S. Initial Quality Study, which surveys vehicle owners about problems found in their first 90 days of ownership.

Fewer Physical Vehicle Controls and More Problematic Touchscreen Make Infotainment System a Modern 'Catch-All Drawer'

Troy, Mich.—Despite the growing complexity of today’s new vehicles, the number of problems cited by owners in the first 90 days of ownership has improved slightly, according to the J.D. Power 2025 U.S. Initial Quality Study (IQS). Overall, problems per 100 vehicles (PP100) have improved to 192 PP100 from 194 PP100 a year ago. Premium brands have improved 27 PP100 to 203 PP100 from 230 PP100 in...

J.D. Power’s IQS Shows Continuing Customer Beefs Over Infotainment…and Cupholders?

The influential annual ranking puts Lexus as best overall brand and Nissan as best mass-market brand.