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Ing Confirmed: Germany-Wide Malfunction in Online Banking

Summary by www.t-online.de
The ING is struggling with massive technical problems with online banking. Customers cannot access their accounts via the app or the browser.

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The ING is struggling with massive technical problems with online banking. Customers cannot access their accounts via the app or the browser.

The loan volume fell slightly in 2025, but ING is still making progress in the corporate banking business: the number of customers and commission income increased. In order to grow further, the bank expanded its team.

ING Germany continued its growth in fiscal year 2025 while simultaneously accelerating the bank's technological transformation. While traditional key performance indicators such as profit before taxes and interest income declined, digital usage, commission-based revenues, and automated processes increased significantly. This development underscores the direct bank's strategic focus on scaling… The article "ING Germany Relies on AI, Real-Time Pro…

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IT Finanzmagazin broke the news in on Friday, January 30, 2026.
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