Recent Phone Outage Impacting 911 Phone Lines, Serves as a Reminder of the Text to 911 Option | News Channel 3-12

Recent phone outage impacting 911 phone lines, serves as a reminder of the text to 911 option | News Channel 3-12

SANTA BARBARA, Calif.- A severed cable made it impossible to call 911 in Santa Barbara County and parts of San Luis obispo counties earlier this week. Officials encouraged texting 911 as a workaround, and they want folks to know this is an option even when phone lines are working. On Tuesday, emergency phone lines and air traffic control towers on the central coast were knocked offline when a fiber line was cut on De La Vina street in Santa Barb…

Emergency? You Can Always Text 911

(SANTA BARBARA, Calif.) –  In an emergency, remember you can always text 911 in Santa Barbara County, a reliable option available for

Text-to-911 proves dependable alternative to calls during service outage

During a nearly 24-hour outage in Santa Barbara County’s 911 phone service this week caused by a construction crew severing two Frontier fiber lines, Text-to-911 was the only way to reach emergency dispatchers.

In Event of 911 Phone Outage, Text 911 in Santa Barbara County

In an emergency, community members are reminded they can always text 911 in Santa Barbara County, a reliable option available. This easy-to-remember option became the primary way to reach dispatchers during a 911 outage that began July 22, at about 10 a.m. and was resolved July 23, at about 8 a.m., county officials said. According to CalOES, the overseer of 911 communications for California, the outage was due to construction in Santa Barbara, w…